Any order/product issues must be reported to the Qalish Beauty team via Facebook or Instagram DM, Whatsapp or email (email@example.com) within 7 business days from its delivery date.
We will accept returns initiated within 7 business days from their delivery date on unused and opened products in their original packaging. Before doing so, we would greatly appreciate if you could notify us so that we can monitor its safe return back to our warehouse. Once the package is confirmed to be returned, we will be processing your new exchange order upon checking the condition of the products.
QALISH BEAUTY & WELLNESS (ATTN: Siti)
No 15-1& 15-2, Blok B,
Jalan Maju Ria 2, Taman Sri Rampai, 5
3300 Kuala Lumpur,
Federal Territory Of Kuala Lumpur
Please note that any additional shipping and handling fees will not be covered unless there was an error on our end.
Returns and/or exchange are ONLY offered for items that are incorrectly shipped, damaged or defective due to manufacturing process. Items that have been opened may be denied a refund or exchange.
Skincare is a very personal journey. Thus, we do not offer refunds and/or return if a product didn’t work out for you.
We do not offer refunds in any forms.